Departure location

The terminal sits beside the Sea World main entrance, on the waterfront. A nearby drop-off area and public transport provide alternatives to driving.

Parking is available at Sea World Marine Park.  During peak school holiday, public holiday or festive periods, there can be heavy traffic, please allow more time for travel.

Bike racks are available at the front of the terminal.

There are two Designated Accessible Parking spaces available 30 metres from the terminal entrance. Two more are available in front of the entrance to Sea World Theme Park. These spaces are clearly marked for guests whose vehicle displays the appropriate Parking Permit.

The Sea World Cruises Terminal is a waterside hub, with multiple cruises departing per day, including Arro Jet! It can be accessed by a flight of stairs 3m wide consisting of three steps at 0.16m high with handrails 0.9m high. It can be accessed by a DDA-compliant ramp that is 1.2 metres wide and 1m high. Its steepest incline is 0.6m. The door into the terminal is 1.9m wide and the sill of the door is 0.02m high.

Our friendly team will greet you at the reception desk. You can enjoy the stunning waterside vistas with a beverage or light meal from the cafe. The terminal is step-free. The height of the reception desk is 1.2m. The height of the cafe counter is 0.9m. Entry to the sunset deck is through a wide door that is 4.7m wide.

There is a standard female toilet with two stalls and a males standard bathroom with a urinal and one stall.

Child changing stations are located within the accessible toilets.

To access the restrooms, you will need to turn into a corridor that is 1.45m wide and turn again.

There is a Unisex Accessible Toilet with a corridor to access that is 1.37 wide or 0.98m wide with a hallway table. Once past this you will turn into a corridor that is 1.4m wide and 2.86m deep.

The door to the accessible restroom is 0.83m wide. The restroom has a depth of 2.83m and width of 1.85m. The handrails beside the toilet are 0.8m high and 1.25m at its highest height. The height of the toilet is 0.45m. The toilet paper roll is 1m high. The tap is 0.95m high.

The wharf can be accessed by a flight of nine steps that are 1.3m wide and 0.17m high with a 0.9m high handrail. There is a lift to get from the sundeck to the pontoon access ramp. The lift is 1.04m wide with a depth of 1.4m with 0.9m handrails. The buttons inside the lift are at a height of 0.89m. The lift has a maximum weight of 340kg. Due to the nature of its location, it must be operated with the assistance of our reservations team or crew.

Family and friends can watch the action from the viewing deck, whilst enjoying a refreshment from the cafe/bar.

Guests access the pontoon via jetty ramp that is 150cm at its narrowest point with handrails at 0.9m high. The ramp to the pontoon can shift in steepness with the tide. The ramp onto the pontoon from the jetty ramp has 0.66m depth and a width of 1.62m. The distance between the ramp to the water is 2.15m. It may be difficult to get onto the ramp when shifting tides and individuals may need assistance to get onto it. Our friendly crew are available to assist if required.